At Printwisesupport.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with a product, our refund and returns process is simple, transparent, and hassle-free.
1. Eligibility for Returns
- Returns are accepted within 3 days of receiving your order.
- Products must be unused, in original packaging, and in the same condition as when delivered.
- Refurbished products are eligible for returns if they are defective or not functioning as described.
2. How to Initiate a Return
- Contact our support team at Contact us within 3 days of delivery.
- Provide your order number and a brief description of the reason for the return.
- Our team will guide you through the return process and provide a return authorization if eligible.
3. Refund Process
- Once we receive and inspect the returned product, we will process your refund within 5–7 business days.
- Refunds will be issued to the original payment method used during purchase.
- Shipping charges are non-refundable, except in cases where we sent a defective or incorrect product.
4. Exchange Policy
- Exchanges are available for defective or incorrect products only.
- Contact our support team to initiate an exchange, and we will guide you through the process.
5. Non-Returnable Items
- Products damaged due to misuse, accidents, or unauthorized repairs are not eligible for returns.
- Items marked as “Final Sale” are non-returnable unless defective.
6. 3-Day Money-Back Guarantee
- Eligible products returned within 3 days of delivery can be refunded fully, giving you peace of mind when shopping at Printwisesupport.com.
For any questions or assistance regarding returns and refunds, please reach out to our support team.
Your satisfaction is our priority, and we aim to make the return and refund process smooth and easy.