Welcome to the Printwisesupport.com Help Centre! Here, we aim to provide you with all the information and support you need for a smooth shopping experience.
1. Orders
- Placing an Order: Browse our products, add items to your cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is successful.
- Tracking Orders: After your order is shipped, we provide tracking information so you can monitor your delivery.
2. Payments
- Payment Methods: We accept multiple secure payment methods, including credit/debit cards, UPI, and net banking.
- Payment Issues: If you experience any payment failure or double charge, contact our support team immediately at Contact us
3. Shipping & Delivery
- Shipping Time: Delivery times may vary depending on your location and product availability.
- Delayed Orders: If your order is delayed, please check your tracking info or contact our support team for assistance.
4. Returns & Refunds
- Eligibility: Returns are accepted within 3 days of delivery for eligible products.
- Process: Contact our support team to initiate a return. Refunds are processed within 5–7 business days after the returned product is received and inspected.
- 3-Day Money-Back Guarantee: Eligible products returned within 3 days are fully refundable.
5. Product Support
- New Gadgets: Guidance on setup, usage, and troubleshooting is available for all new gadgets.
- Refurbished Products: Our refurbished items are tested for quality. Contact us if your product is defective or not functioning as described.
6. Account & Privacy
- Account Issues: Assistance with login, password reset, or updating account details is available through our support team.
- Privacy: Your personal information is safe with us. For details, see our Privacy Policy.
7. Contact Support
- Contact Form: Available on our Contact Us page
Our dedicated team is here to make your shopping experience easy, secure, and enjoyable. If you have any questions or concerns, don’t hesitate to reach out—we’re always happy to help!